2021年6月3日

Tutor Management

About Weblio Philippines, Inc.

Weblio Philippines, Inc., aims to expand mankind’s possibilities. As a company, we envision to maximize the potential of individuals and organizations and contribute to learning and growth. Through our businesses, we aim to fulfill our mission and vision as #OneWeblio.

Our Businesses

Eikaiwa

Our Eikaiwa business focuses on delivering quality lessons to our Japanese customers with our roster of home-based tutors.

Dispatch

Our Dispatch business handles fulfilling quality lessons to our business partners through the help of our current pool of highly qualified home-based tutors.

ビルのアイコン
As a Tutor Management Staff under Eikaiwa Division, you will help the company fulfill its mission to expand mankind’s possibilities. The Tutor Management Department aims to provide superb and high-quality services such as timely manner of answering concerns, requests, tutorial fees, in order for tutors to perform 101% towards customer success. As part of the team, you are expected to be proactive and result oriented as your position plays a vital role in the satisfaction of our home-based tutors and the growth of our company.

Job Requirements

  • Candidates must possess at least a Bachelor’s Degree, preferably courses related to Psychology and/or Management
  • Required skill(s): Knowledgeable with basic Microsoft and Google applications, can work under minimal supervision, must be highly analytical, capable to work with a team
  • Open to new challenges or changes
  • Work experience with any of the following is a plus: customer service/support or payroll
  • Amenable to work on a 9:00-18:00 default work schedule
  • Open to render occasional work on rest day (Saturday and/or Sunday), as needed
  • Must be willing to work in Makati City

For Covid-19 precautionary measures, we are currently working from home.
Internet Requirements:

  • Internet Plan must be DSL or Fibr
  • Download speed must be 5 MBPs and above

Work Scope

  • Pro-actively propose and execute new initiatives in order to achieve the department’s goals and the company’s mission
  • Compute tutorial fee for home-based tutors
  • Answer Skype, SMS, email inquiries, and other concerns of our home-based tutors
  • Participate on initiatives for our home-based tutors
  • Prepare documents and other necessary papers upon request
  • Update and analyze Key Performance Indicators (KPI)
  • Research and data gathering
  • Collaborate with different departments to achieve the best tutor quality
  • Update BPs (Best Practices), master file sheets, and keep all records of home-based tutors
  • Conduct regular, school/corporate, and special lessons, if necessary
  • Do other related duties as assigned

Compensation and Benefits

  • PHP 16,000 basic and PHP 3,000 allowance
  • 13th month pay, paid overtime, paid Philippine holidays
  • Paid sick leaves and vacation leaves
  • Government mandated benefits: SSS, Philhealth, PAGIBIG
  • Bi-annual performance assessment for rate increase and bonus
  • Monthly internet allowance and company-issued laptop while working from home

Application Form

SKYPE ID *

Note: Please email your resume without photo (pdf) to hr@weblio.com.ph

Got questions? Check out our FAQs page.