ESL Admin Staff

As an ESL Admin Staff, you will be our frontliner in fulfilling our mission to expand mankind’s possibilities as you will contribute by being responsible for customer success by ensuring 0 troubles during lessons.

Job Requirements

What you’ll need:
• Candidates must possess at least a Bachelor’s Degree
• Required Skill(s): good command of the English language both oral and written, computer literate, can work independently and in a team, ability in problem-solving, excellent time management skills
• Willing to work on an early shift or weekends, and to render overtime when needed
• Can work independently in a team
• Open to new challenges
• Willing to learn and be trained online
• Problem-solving and time management skills
• Willing to report in Makati City when required

Nice to have:
• Experience in customer support, operations, and/or training

For Covid-19 precautionary measures, we are currently working from home.
Internet Requirements:
• Internet Plan must be DSL or Fibr
• Download speed must be 5 MBPs and above

Work Scope

What you will be doing:
• Monitor, assess, and improve processes to enhance lesson management
• Standard 40 hours work week (Default: Mon-Fri, usual start: 07:00-10:00)
• Plan and develop training manuals
• Manage tutors to provide good lessons and communicate with clients to resolve lesson troubles
• Provide tutor support during class
• Navigate and utilize the system efficiently
• Conduct regular, corporate, and special lessons, if necessary
• Do other related duties as assigned

Compensation and Benefits

Job highlights:
• Monthly personal leave
• Work from home

What you’ll get:
• PHP 16,000 basic and PHP 3,000 allowance
• Monthly internet allowance
• Paid sick leaves and vacation leaves
• 13th month pay, paid overtime, paid Philippine holidays
• Government mandated benefits: SSS, Philhealth, PAGIBIG
• Bi-annual performance assessment for rate increase and bonus
• Company-issued laptop while working from home

Application Form