About Weblio Philippines, Inc.
Weblio Philippines, Inc., aims to expand mankind’s possibilities. As a company, we envision to maximize the potential of individuals and organizations and contribute to learning and growth. Through our businesses, we aim to fulfill our mission and vision as #OneWeblio.
Our Businesses
Eikaiwa
Our Eikaiwa business focuses on delivering quality lessons to our Japanese customers with our roster of home-based tutors.
Dispatch
Our Dispatch business handles fulfilling quality lessons to our business partners through the help of our current pool of highly qualified home-based tutors.
As a Tutor Management Staff under Eikaiwa Division, you will help the company fulfill its mission to expand mankind’s possibilities. You will provide superb and high quality services such as timely manner of answering concerns, requests, payments, in order for tutors to perform 101% towards customer success. You will be proactive and result oriented as your position plays a vital role in the satisfaction of our home-based tutors and the growth of our company.
Job Requirements
- Candidates must possess at least a Bachelor’s Degree, preferably courses related to Human Resources, Psychology, and/or Management
- Required Skill(s): Knowledgeable with basic Microsoft and Google applications
- Can work under minimal supervision, must be highly analytical
- Capable to work with a team
- Open to new challenges or changes
- Work experience with any of the following is a plus: customer service/support or payroll
- Amenable to work on a 9:00 – 18:00 default work schedule
- Open to render occasional work on rest day (Saturday and/or Sunday), as needed
- Must be willing to work in Makati City
For Covid-19 precautionary measures, we are currently working from home.
Internet Requirements:
- Internet Plan must be DSL or Fibr
- Download speed must be 5 MBPs and above
Work Scope
- Pro-actively propose and execute new initiatives in order to achieve the department’s goals and the company’s mission
- Compute tutorial fee of home-based tutors
- Answering Skype, SMS, email inquiries, and other concerns of our home-based tutors
- Participating on initiatives for our home based tutors
- Preparing documents and other necessary papers upon request
- Updating and analyzing of key performance indicators (KPI)
- Research and data gathering
- Collaborate with different departments to achieve the best tutor quality
- Update BPs (Best Practices), master file sheets, and keep all records of home-based tutors
- Lesson status/dispute monitoring
- Conduct regular, corporate, and special lessons, if necessary
- Do other related duties as assigned
Compensation and Benefits
- PHP 16,000 basic and PHP 3,000 allowance
- 13th month pay, paid overtime, paid Philippine holidays
- Paid sick leaves and vacation leaves
- Government mandated benefits: SSS, Philhealth, PAGIBIG
- Bi-annual performance assessment for rate increase and bonus
- Monthly internet allowance and company-issued laptop while working from home
Application Form
Got questions? Check out our FAQs page.