2021年4月20日

Tutor Support Staff (part-time)

About Weblio Philippines, Inc.

Weblio Philippines, Inc., aims to expand mankind’s possibilities. As a company, we envision to maximize the potential of individuals and organizations and contribute to learning and growth. Through our businesses, we aim to fulfill our mission and vision as #OneWeblio.

Our Businesses

Eikaiwa

Our Eikaiwa business focuses on delivering quality lessons to our Japanese customers with our roster of home-based tutors.

Dispatch

Our Dispatch business handles fulfilling quality lessons to our business partners through the help of our current pool of highly qualified home-based tutors.

ビルのアイコン
As a Tutor Support Staff under Eikaiwa Division, you will help the company fulfill its mission to expand mankind’s possibilities as you will be assigned to give a quality service in accommodating the concerns and requests of our home-based tutors. Your position plays a vital role for the growth of our company.

Job Requirements

  • Candidates must possess at least a Bachelor’s Degree
  • Required Skill(s): Computer literate, can work independently and in a team, ability in problem-solving, excellent time management skills, and have strong verbal and written communication skills to clearly explain challenging concepts, provide instructions and deliver feedback
  • With experience in tutor support or customer service is highly preferred
  • Proficient in MS Office Applications
  • Can work on a flexible 4-hour shift between 8:00 to 21:00 on weekends and holidays

Equipment Requirements:

  • Personal laptop or desktop
  • OS: Windows 10 or Mac 10.10 or higher, 64-bit
  • CPU: At least core i3
  • RAM: At least 4GB
  • Screen Resolution: 1024 x 768 or higher

For Covid-19 precautionary measures, we are currently working from home.
Internet Requirements:

  • Internet Plan must be DSL or Fibr
  • Download speed must be 5 MBPs and above

Work Scope

  • Pro-actively execute new initiatives in order to achieve the department’s goals and the company’s mission
  • Send result and monitor Comprehension Check Quiz
  • Update tracker and request BIR 2307 to Accounting
  • Handle Contract Certification requests
  • Process lesson cancellation requests
  • Handle lesson reports (e.g. System Trouble, Skipped by Student etc.)
  • Answer tutors’ inquiries via Skype, email, messenger and SMS
  • Fulfill other job-related tasks to be given by the Team Leader, Supervisor, and Manager

Compensation and Benefits

  • PHP 100 per hour (PHP 4,000 – 5,000 month)
  • Paid work on Philippine holiday based on Philippine labor law
  • 13th month pay (if applicable based on Philippine Labor Law)
  • Government mandated benefits: SSS, Philhealth, Pag-IBIG

Application Form

SKYPE ID *

Note: Please email your resume without photo (pdf) to hr@weblio.com.ph

Got questions? Check out our FAQs page.